Frequently Asked Questions
Everything you need to know about Solbari sun protection and your shopping experience.
What is UPF50+ and why is it important for clothing?
UPF50+ is the highest possible sun protection rating for fabrics. It means the garment blocks at least 98% of UVA and UVB rays, providing a physical barrier between your skin and the sun that does not wash off like sunscreen.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in original condition, unworn, and with tags attached. Please note that for hygiene reasons, some items like face masks and swimwear may have specific restrictions.
How do I care for my Solbari garments to maintain their sun protection?
Most of our products are machine washable. We recommend using a cold cycle with mild detergent and avoiding the use of bleach or fabric softeners, which can damage the technical fibers. Always check the specific care label on your garment.
Do you ship internationally?
Yes, Solbari ships to over 100 countries worldwide. Shipping costs and delivery timeframes vary by location and will be calculated automatically during the checkout process.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' services in select regions.